Technology for customer service: video conferencing at the New York State Teachers' Retirement System.: An article from: Government Finance Review

This digital document is an article from Government Finance Review, published by Government Finance Officers Association on February 1, 1999. The length of the article is 2118 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: The New York State Teachers' Retirement System has adopted video conferencing technology as an effective and convenient method of expanding communication between members and staff. Videoconferencing has enabled the retirement system staff to meet with school district personnel responsible for reporting of member and salary data to the retirement system. Around 6,000 members use videoconferencing every year for personal communication with the retirement staff.

Citation Details
Title: Technology for customer service: video conferencing at the New York State Teachers' Retirement System.
Author: David T. Daly
Publication:Government Finance Review (Magazine/Journal)
Date: February 1, 1999
Publisher: Government Finance Officers Association
Volume: 15 Issue: 1 Page: 33(3)

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