Fear and loathing at the teller machine.(inability of bank internal organization to catch up with the high-speed transaction capability of automated ... An article from: Bank Marketing

This digital document is an article from Bank Marketing, published by Bank Marketing Assn. on February 1, 1999. The length of the article is 707 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the supplier: A bank customer was irritated with the comparatively slow response time of the bank to return to his account the money which was deducted but not dispensed by an automated teller machine (ATM). The bank personnel in charged of handling such ATM problems insisted that it would take 10 days before the money was returned to the account even though he was not sure why. Advanced technology would have allowed the bank to perform the transaction within 24 hours but it appears that the bank's organization has not been able to catch up with the speed of technology.

Citation Details
Title: Fear and loathing at the teller machine.(inability of bank internal organization to catch up with the high-speed transaction capability of automated teller machines)(Editorial)
Author: Kevin Sheridan
Publication:Bank Marketing (Magazine/Journal)
Date: February 1, 1999
Publisher: Bank Marketing Assn.
Volume: 31 Issue: 2 Page: 5(1)

Article Type: Editorial

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