Some economic decision problems in warranty planning.: An article from: Engineering Economist

This digital document is an article from Engineering Economist, published by Institute of Industrial Engineers, Inc. (IIE) on June 22, 1999. The length of the article is 3706 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

From the author: Total product quality is multidimensional and includes customer acceptance as well as the usual quantitative elements for conformance, performance and reliability. Also included are broad ranges of operational expectations that are specific to the particular product. Thus to assess overall quality requires analysis of a multi-attribute vector of quality measures, some of which are subjective but cannot be ignored in making quality-related decisions. Warranty costs reflect the overall effect of these elements and can serve as an overall measure for making economic decisions. In this paper, we will summarize warranty cost models and describe two warranty planning problems that are important in engineering economic decision making.

Citation Details
Title: Some economic decision problems in warranty planning.
Author: Marlin U. Thomas
Publication:Engineering Economist (Refereed)
Date: June 22, 1999
Publisher: Institute of Industrial Engineers, Inc. (IIE)
Volume: 44 Issue: 2 Page: 184(1)

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