An exploratory examination of gainsharing in service organizations: implications of organizational citizenship behavior and pay satisfaction.: An article from: Journal of Managerial Issues
Book Details
Author(s)Douglas P. O'Bannon, Craig L. Pearce
ISBN / ASINB00098ZRMY
ISBN-13978B00098ZRM7
AvailabilityAvailable for download now
Sales Rank14,574,511
MarketplaceUnited States 🇺🇸
Description
This digital document is an article from Journal of Managerial Issues, published by Pittsburg State University - Department of Economics on September 22, 1999. The length of the article is 6142 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
From the author: To date, very few empirical studies of gainsharing have been conducted in actual organizations. Further, nearly all known published field gainsharing studies have been conducted in manufacturing firms, which raises the question of the research generalizability to the rapidly growing service sector. This study utilizes a quasi-experimental design to examine the differences in perception of organizational citizenship behavior, as seen in altruism and teamwork and in satisfaction with pay administration, between two service organizations - one employing gainsharing, the other a traditional individual incentive system. The findings suggest significantly stronger teamwork and satisfaction with pay administration for the gainsharing organization. Implications for researchers and practitioners are explored.
Citation Details
Title: An exploratory examination of gainsharing in service organizations: implications of organizational citizenship behavior and pay satisfaction.
Author: Douglas P. O'Bannon
Publication:Journal of Managerial Issues (Refereed)
Date: September 22, 1999
Publisher: Pittsburg State University - Department of Economics
Volume: 11 Issue: 3 Page: 363(1)
Distributed by Thomson Gale
From the author: To date, very few empirical studies of gainsharing have been conducted in actual organizations. Further, nearly all known published field gainsharing studies have been conducted in manufacturing firms, which raises the question of the research generalizability to the rapidly growing service sector. This study utilizes a quasi-experimental design to examine the differences in perception of organizational citizenship behavior, as seen in altruism and teamwork and in satisfaction with pay administration, between two service organizations - one employing gainsharing, the other a traditional individual incentive system. The findings suggest significantly stronger teamwork and satisfaction with pay administration for the gainsharing organization. Implications for researchers and practitioners are explored.
Citation Details
Title: An exploratory examination of gainsharing in service organizations: implications of organizational citizenship behavior and pay satisfaction.
Author: Douglas P. O'Bannon
Publication:Journal of Managerial Issues (Refereed)
Date: September 22, 1999
Publisher: Pittsburg State University - Department of Economics
Volume: 11 Issue: 3 Page: 363(1)
Distributed by Thomson Gale
