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A view from the outside: defining external call center performance metrics.(Managing by the Numbers): An article from: Customer Interaction Solutions

Name: A view from the outside: defining external call center performance metrics.(Managing by the Numbers): An article from: Customer Interaction Solutions
Author: Penny Reynolds
ISBN: 978B0009GL0I5

AuthorPenny Reynolds

PublisherTechnology Marketing Corporation

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Book Details

Author(s)Penny Reynolds

PublisherTechnology Marketing Corporation

ISBN / ASINB0009GL0IG

ISBN-13978B0009GL0I5

MarketplaceUnited States 🇺🇸

A view from the outside: defining external call center performance metrics.(Managing by the Numbers): An article from: Customer Interaction Solutions

Book Details

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