Customer relationship management: a comparative analysis of family and nonfamily business practices*.: An article from: Journal of Small Business Management

This digital document is an article from Journal of Small Business Management, published by International Council of Small Business on July 1, 2005. The length of the article is 7087 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Customer relationship management: a comparative analysis of family and nonfamily business practices*.
Author: Marjorie J. Cooper
Publication:Journal of Small Business Management (Magazine/Journal)
Date: July 1, 2005
Publisher: International Council of Small Business
Volume: 43 Issue: 3 Page: 242(15)

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