The elusive achievement of IP contact center ROI: ten reasons why contact centers migrating to IP telephony don't hit their ROI projections--and what ... article from: Customer Interaction Solutions
Book Details
Author(s)Peggy Gritt
PublisherThomson Gale
ISBN / ASINB000AQB0NU
ISBN-13978B000AQB0N2
AvailabilityAvailable for download now
MarketplaceUnited States 🇺🇸
Description
This digital document is an article from Customer Interaction Solutions, published by Thomson Gale on June 1, 2005. The length of the article is 1497 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: The elusive achievement of IP contact center ROI: ten reasons why contact centers migrating to IP telephony don't hit their ROI projections--and what you can do about it.(INNOVATIVE IDEAS FROM THE MULTIMEDIA CONTACT CENTER SOLUTIONS EXPERTS)(Internet protocol, return on investment)
Author: Peggy Gritt
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: June 1, 2005
Publisher: Thomson Gale
Volume: 23 Issue: 12 Page: 82(3)
Distributed by Thomson Gale
Citation Details
Title: The elusive achievement of IP contact center ROI: ten reasons why contact centers migrating to IP telephony don't hit their ROI projections--and what you can do about it.(INNOVATIVE IDEAS FROM THE MULTIMEDIA CONTACT CENTER SOLUTIONS EXPERTS)(Internet protocol, return on investment)
Author: Peggy Gritt
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: June 1, 2005
Publisher: Thomson Gale
Volume: 23 Issue: 12 Page: 82(3)
Distributed by Thomson Gale
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