Dial up disability management strategies: DMEC and Liberty Mutual led a call-center leadership seminar series that resulted in six tactics to manage ... the World): An article from: Risk & Insurance

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Citation Details
Title: Dial up disability management strategies: DMEC and Liberty Mutual led a call-center leadership seminar series that resulted in six tactics to manage high-absence costs.(UPFRONT: News, Update and other Emerging Strategies from Around the World)
Author: Peter Mead
Publication:Risk & Insurance (Magazine/Journal)
Date: November 1, 2005
Publisher: Thomson Gale
Volume: 16 Issue: 14 Page: 8(2)

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