Service with a smile: lean solutions extend beyond the factory floor.(antagonistic relationship between management and employees ): An article from: Industrial Engineer

This digital document is an article from Industrial Engineer, published by Thomson Gale on August 1, 2006. The length of the article is 2746 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Service with a smile: lean solutions extend beyond the factory floor.(antagonistic relationship between management and employees )
Author: Betsi Harris Ehrlich
Publication:Industrial Engineer (Magazine/Journal)
Date: August 1, 2006
Publisher: Thomson Gale
Volume: 38 Issue: 8 Page: 40(5)

Distributed by Thomson Gale