This digital document is an article from Customer Interaction Solutions, published by Thomson Gale on January 1, 2007. The length of the article is 3738 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details Title: 2007 contact center CRM industry status and forecast.(Publisher's Outlook)(Company overview) Author: Nadji Tehrani Publication:Customer Interaction Solutions (Magazine/Journal) Date: January 1, 2007 Publisher: Thomson Gale Volume: 25 Issue: 8 Page: 1(5)