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Evaluating the effect of sourcing decisions on e-commerce process operations risk [An article from: European Journal of Operational Research]
Book Details
Author(s)J.A. Sharp
PublisherElsevier
ISBN / ASINB000PDT0UI
ISBN-13978B000PDT0U2
AvailabilityAvailable for download now
Sales Rank99,999,999
MarketplaceUnited States 🇺🇸
Description
This digital document is a journal article from European Journal of Operational Research, published by Elsevier in 2007. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser.
Description:
One strategic decision to be made in e-commerce is how each of the business processes that comprise an e-commerce system should be sourced. A configuration is a system description that indicates which processes are to be insourced and which outsourced; even a fairly modest e-business can involve many different possible configurations. To decide which configuration to adopt a systematic process is required to measure how risk varies between configurations. This paper develops a modelling method based around five possible defective outputs of a business process. Four types of risk and four approaches to model parameter estimation are considered within the model. The model is applied to a simple example of a company selling physical goods over the Internet. It is shown how the model outputs can provide useful pointers to process redesign and issues to be considered during outsourcing contract negotiations.
Description:
One strategic decision to be made in e-commerce is how each of the business processes that comprise an e-commerce system should be sourced. A configuration is a system description that indicates which processes are to be insourced and which outsourced; even a fairly modest e-business can involve many different possible configurations. To decide which configuration to adopt a systematic process is required to measure how risk varies between configurations. This paper develops a modelling method based around five possible defective outputs of a business process. Four types of risk and four approaches to model parameter estimation are considered within the model. The model is applied to a simple example of a company selling physical goods over the Internet. It is shown how the model outputs can provide useful pointers to process redesign and issues to be considered during outsourcing contract negotiations.
