Sharpening the Customer Focus - Finding CRM Success in a Bear Market
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Book Details
Author(s)
Jupiter Research Corporation
ISBN / ASIN
B000UM6XGI
ISBN-13
978B000UM6XG4
Marketplace
India 🇮🇳
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Description
Poor macroeconomic conditions are leading every business to scrutinize its infrastructure budget. Although organizations are cutting costs, customers still expect the same level of service, creating the potential for both customer dissatisfaction and organizational pain.
