Appendix: The Knowing-Doing Survey
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Book Details
Author(s)
Jeffrey Pfeffer, Robert I. Sutton
Publisher
Harvard Business School Press
ISBN / ASIN
B000WE2JC6
ISBN-13
978B000WE2JC6
Marketplace
United Kingdom 🇬🇧
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Description
Organizations should work to identify the gaps in what leaders know, and what is actually going on in the company can provide an agenda for action. This chapter is a tutorial in asking managers the right questions to identify and tackle knowing-doing gaps.
