Organization Capital Readiness

To complement alignment of competencies and technologies, executives must also develop organization capital, defined as the ability of the organization to mobilize and sustain the process of change required to execute the strategy. Organization capital provides the capability for integration so that individual intangible human and information capital assets, as well as tangible physical and financial assets, are not only aligned to the strategy, but are integrated and working together to achieve the organization's strategic objectives. This chapter provides a framework for describing and measuring organization capital.