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Transforming Unprofitable Customers: A Time-Driven Activity-Based Costing Approach

AuthorRobert S. Kaplan, Steven R. Anderson
PublisherHarvard Business School Press
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Book Details

Author(s)Robert S. Kaplan, Steven R. Anderson
PublisherHarvard Business School Press
ISBN / ASINB001GLLRTK
ISBN-13978B001GLLRT1
MarketplaceCanada  🇨🇦

Description

This chapter reviews the types of actions managers take on the basis of the output from their activity-based costing models, focusing on how to improve customer profitability, a common application for Time-Driven ABC.

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