A step-by-step complete Marketing Plan for a Call Center. The user only has to fill in the blanks to complete the plan. We have even provided numeric value recommendations for some of the blank fields, along with other helpful tips and worksheets. Includes everything from Market Analysis, Industry Trends, Financial Plan, Strategic Marketing Plan, Competition Analysis, SWOT Analysis, Website Design Outline, Website Marketing Plan, Pricing Strategy, Competitive Advantage Analysis, Sales Strategy, Differentiation Strategies and much more. Contains 125+ pages of useful information and forms to grow the profitability of an existing Call Center. We specialize in making information useful. We have used our extensive business consulting backgrounds to assemble this valuable marketing guidebook, specifically designed for a call center. Learn how to grow your business even in a slow economy. And benefit from out-of-the-box thinking about possible business concepts that can produce multiple revenue streams. Includes editable CD.