The Problem of Uncertainty in Talent Demand: Focusing on Internal Development

When you recognize that talent management is a business problem, it makes sense to apply what you know about structuring challenges in ways that are most cost effective. This chapter explains how to structure internal development to reduce uncertainty and lower costs by using techniques from operations research. These techniques include shortening the forecasting cycle, relying on the principle of portfolios to reduce variability, and reorganizing the delivery of developmental programs to improve responsiveness.