Patient satisfaction and high-reliability organizations: what's the connection?(On Leadership): An article from: MedSurg Nursing

This digital document is an article from MedSurg Nursing, published by Jannetti Publications, Inc. on October 1, 2008. The length of the article is 1352 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

From the author: * Patients can't heal effectively when their environment does not support an atmosphere where the signature experience is foremost in everyone's mind and activity.

Citation Details
Title: Patient satisfaction and high-reliability organizations: what's the connection?(On Leadership)
Author: Karlene Kerfoot
Publication:MedSurg Nursing (Magazine/Journal)
Date: October 1, 2008
Publisher: Jannetti Publications, Inc.
Volume: 17 Issue: 5 Page: 357(2)

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