Study shows companies need new strategic metrics.(From The Analysts' Desks): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on March 1, 2009. The length of the article is 364 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Study shows companies need new strategic metrics.(From The Analysts' Desks)
Author: Susan J. Campbell
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: March 1, 2009
Publisher: Technology Marketing Corporation
Volume: 27 Issue: 10 Page: 19(1)

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