Enabling your agents to go home.(WORKFORCE Optimization): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on April 1, 2009. The length of the article is 3512 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Enabling your agents to go home.(WORKFORCE Optimization)
Author: Brendan Read
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: April 1, 2009
Publisher: Technology Marketing Corporation
Volume: 27 Issue: 11 Page: 12(4)

Distributed by Gale, a part of Cengage Learning