The New Masters of Excellence (Co-Author of Best-Selling Books In Search of Excellence & A Passion for Excellence)

Set of Six Cassettes in Large, Sturdy Case. Now...visit Today's Winners and Discover All their Secrets! Learn: 1. The Management Crossroads 2. An All American Competito 3. No Such Thing As a Commodity 4. Perception is All There Is 4. The Customer-Obsessed Co. 5. Listening: The Heart of Customer Contact 6. Quality 8. Quickening the Pace of Innovation 9. Global Marketing 10. Leadership at All Levels 11. A Forum with Tom Peters 12. The 36 Promises.