ACD routing best practices: LIFO vs. FIFO.(Ask the EXPERTS)(Last-In-First-Out )(First-In-First-Out ): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on August 1, 2009. The length of the article is 863 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: ACD routing best practices: LIFO vs. FIFO.(Ask the EXPERTS)(Last-In-First-Out )(First-In-First-Out )
Author: Tim Passios
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: August 1, 2009
Publisher: Technology Marketing Corporation
Volume: 28 Issue: 3 Page: 16(1)

Distributed by Gale, a part of Cengage Learning