Building an integrated performance management system in the City of Philadelphia: implemented in just 10 months, Philadelphia's interconnected Stat ... An article from: Government Finance Review

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Citation Details
Title: Building an integrated performance management system in the City of Philadelphia: implemented in just 10 months, Philadelphia's interconnected Stat and 311 systems provided positive results right away.
Author: Jeff Friedman
Publication:Government Finance Review (Magazine/Journal)
Date: August 1, 2009
Publisher: Government Finance Officers Association
Volume: 25 Issue: 4 Page: 59(3)

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