A comprehensive guide and educational resource into management apartments. This publication covers types of ownership, management theory, fair housing, marketing, asset maintenance, resident relations and service, financial reports and reporting, budgeting, human resources, leadership, ownership communications, and insurance and risk management.
The word "complex" in the title is not directed at the old definition of an apartment community. Rather, it is meant to represent a very complicated, changing, and sophisticated industry that has developed over the years. It was developed and created to support and educate those that would like to be introduced to the world of property management, as well as providing additional knowledge and support to thousands already in the profession.