Call center farewell and time for the changing of the guard; After 28 years of industry leadership, it's time to ask my son, TMC CEO Rich Tehrani, to ... article from: Customer Interaction Solutions
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Citation Details Title: Call center farewell and time for the changing of the guard; After 28 years of industry leadership, it's time to ask my son, TMC CEO Rich Tehrani, to write my "publisher's outlook.".(Publisher's Outlook)(Technology Marketing Corp.)(Column) Author: Nadji Tehrani Publication:Customer Interaction Solutions (Magazine/Journal) Date: December 1, 2009 Publisher: Technology Marketing Corporation Volume: 28 Issue: 7 Page: 1(4)