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From the author: Keywords: Overbooking, appointment scheduling, patient no-shows, outpatient clinics
Citation Details Title: Sequential clinical scheduling with patient no-shows and general service time distributions.(Report) Author: Santanu Chakraborty Publication:IIE Transactions (Magazine/Journal) Date: May 1, 2010 Publisher: Institute of Industrial Engineers, Inc. (IIE) Volume: 42 Issue: 5 Page: 354(13)