Quality comes from within.(The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency and Happier Customers)(Book review): An article from: The Australian Library Journal

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Citation Details
Title: Quality comes from within.(The Quality Library: A Guide to Staff-Driven Improvement, Better Efficiency and Happier Customers)(Book review)
Author: Helen Dunford
Publication:The Australian Library Journal (Magazine/Journal)
Date: May 1, 2009
Publisher: Australian Library and Information Association
Volume: 58 Issue: 2 Page: 218(2)

Article Type: Book review

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