An IDIOT who Sold a Ship

Simply written, for all ages, in all walks of life An Idiot Who Sold A Ship is a valuable book wherein enumerated are simple skills and their application with conviction which results in mind-blowing progress in one’s business, personal and professional lives. To make the book interesting reading the various learnings have been illustrated thru live examples, short stories and jokes. Each chapter in the book is an independent chapter which is easy to read and carries a definite message. If the learnings touch your heart and soul and develop in you a firm conviction about their implementation, then kindly do implement them wholeheartedly and the benefits accrued shall bring about a very positive change in your personal and professional life.

An Idiot who Sold a Ship will benefit many towards successful selling and purposeful living.

To act is very important and then it is the perseverance through dedicated efforts of excellence which yield tangible results

ABOUT THE AUTHOR

Vijay Walia is the General Manager-Sales, Pearl Drinks Ltd., (Jaipuria group of companies) a franchisee of Pepsico. He has 38 years of experience in the field of sales and marketing in diverse fields viz. Pharmaceuticals, FMCG, Soft Drinks and Plastics. The wisdom acquired during the span of a long journey in selling and spiritualism has been successfully implemented and has made him a rare success in his personal and professional life. Vijay is a motivational speaker as well and has successfully trained and inspired salesmen, medical representatives, supervisors and managers on many occasions in the past.

CONTENTS
Preface
Introduction
Ch-1. Plan Patiently and Implement Impatiently
Passion and Perseverance Pays

Ch-2. Know Your Team
Know the Individuals in the Team
The Perfect Boss
Earn the Respect of the Team
Leader’s Speed Determines the Team’s Speed

Ch-3. The Rare Power of Focus

Ch-4. The Great Value of Commitments
Please Do Not Back Out
Small Gestures Make a Big Difference
Missed Calls Are Missed Opportunities

Ch-5. Seize Each and Every Opportunity to Serve the Customer
24X7 Service—Sacrifice Time for Customers
Personal Service—An Opportunity
What Makes The Customer Tick?
Never Offend the Customer
Win the Customer and Lose the Argument

Ch-6. Task Vs Team
Autocrats—the Intimidators
Democrats—People Oriented
Leaders—Effective and Efficient

Ch-7. Satisfied Employees Are God’s Gifts
Employee—a Highly Fragile Commodity
HRD—Human Resource Development or Human Resource Deterrent
To Invest or Not to Invest in Employees
Multitasking—Pros and Cons
Recruitment of Recommended Candidates

Ch-8. Push or Pull
Throw Challenge and Push
Respect Begets Respect
TORI Window

Ch-9. Encouragement—a Big Source of Inspiration
The Story of Two Frogs
Appreciate in the Open and Criticize In Camera
Be Own Encouragers

Ch-10. Dream and Drive
1. The Ones Who Do Not Dream At All
2. Those Who Dream But Do Not Act At All
3. Persons Who Dream Big and Pursue Their Dream Making it a Reality

Ch-11. Mr Shine or Mr Survive
Do Better and Get Better
The Bigger We Think the Bigger We Achieve

Ch-12. The Power of Prayers and Blessings
Karma Theory
Do Good Get Good

Ch-13. Happiness and Unhappiness—Only A Mindset
Wrong Comparisons
A Barefooted Man
Ants Act Whereas Crabs Crib
Smile as Often as Possible
Vishal Don’t!

Ch-14. True Friends—a Rare Gift

Ch-15. Forget and Forgive

Ch-16. The Power of One

Ch-17. Try and Fail Instead of Not Trying
Don’t Assume
Higher the Risk Higher the Reward
The One-Eyed Nurse
The Incapacitated Boy Who Became a Judo Champion

Ch-18. Common Sense Is Not So Common
Know the Product
Do Not Exaggerate
Understand the Situation and the Customer
Communication Gap
Use the Brain, at least Occasionally
You Go First

Ch-19. No My Way or Your Way, Only Our Way

Ch-20. How to Succeed in Making Cold Calls

Ch-21. First Impression Is the Last Impression