This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on August 1, 2010. The length of the article is 718 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.
Citation Details Title: Making the IVR ogre customer-friendly.(Logout)(interactive voice response ) Author: Brendan B. Read Publication:Customer Interaction Solutions (Magazine/Journal) Date: August 1, 2010 Publisher: Technology Marketing Corporation Volume: 29 Issue: 3 Page: 40(1)