Staffing for the next-gen contact center.(OPERATIONS and Management): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on September 1, 2010. The length of the article is 3522 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Staffing for the next-gen contact center.(OPERATIONS and Management)
Author: Brendan Read
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: September 1, 2010
Publisher: Technology Marketing Corporation
Volume: 29 Issue: 4 Page: 26(5)

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