Zappo's 2009 Culture Book

2009 Culture Book, as defined by our employees, partners and customers. The Zappos culture embodies many dfferent elements. It's about always looking for new ways to WOW everyone we come in contact with. It's about building relationships where we treat each other like family. It's about teamwork and having fun and not taking ourselves too seriously. But most of all, it's about having faith that if we do the right thing, then in the long run we will succeed and build something great. This book is intended to show how some individual Zappos employees, customers and business partners have expressed their feelings about Zappos.com. They are intended to share the views of individual employees, customers and partners about what their work with Zappos.com means to them. A fun, colorful and picturesque look at Zappos culture. CONTENTS: # 10 Core Values; 10 Years of History; Foreword; Peeps And Polar Bears; Customer Loyalty Team And Pipeline; Work Hard, Play Hard; Corporate | Help Desk | Legale | HR; The Vegas Experience;Finance; Zolidays; Marketing | Creative Services | User Experience; Smells Like Team Spirit; Merchandising | Content; Fun And A Little Weird; Technology Project Management; Creative Juice.