Buying decisions 2011: Frost and Sullivan's Dawson on WFM/WFO solutions.(OPERATIONS and Management)(Interview): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on December 1, 2010. The length of the article is 942 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Buying decisions 2011: Frost and Sullivan's Dawson on WFM/WFO solutions.(OPERATIONS and Management)(Interview)
Author: Unavailable
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: December 1, 2010
Publisher: Technology Marketing Corporation
Volume: 29 Issue: 7 Page: 22(2)

Article Type: Interview

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