Quality in reverse: trends and trade-offs in assessing the value of returned products.: An article from: Industrial Engineer

This digital document is an article from Industrial Engineer, published by Institute of Industrial Engineers, Inc. (IIE) on March 1, 2011. The length of the article is 2969 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Quality in reverse: trends and trade-offs in assessing the value of returned products.
Author: Luk N. Van Wassenhove
Publication:Industrial Engineer (Magazine/Journal)
Date: March 1, 2011
Publisher: Institute of Industrial Engineers, Inc. (IIE)
Volume: 43 Issue: 3 Page: 41(5)

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