Telephone Sales & Appointment Setting How To Become World Class

Do you have to make appointments for yourself or someone else over the telephone?

Do you have to sell your product or service over the telephone?

If so, you need 'Telephone Sales & Appointment Setting' – How To Become World Class'.

"I make appointments for some of our sales team with MDs and CEOs in the SME sector. Since putting Bruce King's techniques into practice, I've increased the number of appointments I make each week by over 100% which is simply amazing."

Stephanie Gee – Tele-Sales Ops

Bruce King is recognised internationally as one of the world's top speakers and coaches on increasing sales and personal growth strategies and this book by Bruce King contains the same material and exercises he teaches in his Master Classes. Bruce teaches you everything you need to know to be world-class successful in tele-sales and appointment setting. You can be selling more and making more appointments in no time at all. Content includes:

* What Is Cold Calling
* How to get in the right frame of mind
* The Key attributes of World-Class cold callers
* How to overcome fear & rejection
* Why cold calling is NOT a numbers game
* How to monitor your results for continuous improvement
* Time Management techniques for Cold Calling sessions
* How to ensure you always get a positive result from a call
* How to research the prospect and prospect sectors
* Why people buy - the psychology of selling
* Why you need a script – just to start with – and how to create one
* How NOT to open a conversation
* Perfect opening statements and questions that guarantee a conversation
* How to conduct the sales presentation
* How to handle objections
* How to close the Sale or Appointment
* Working through gatekeepers
* How to handle Voicemail