Service quality dimensions in public library: nothern area experienced.(Report): An article from: Journal of Social Sciences

This digital document is an article from Journal of Social Sciences, published by Science Publications on April 1, 2011. The length of the article is 3375 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

From the author: Keywords: Service quality, public library, Online Public Access Catalogue (OPAC), quality dimensions, empathy dimensions

Citation Details
Title: Service quality dimensions in public library: nothern area experienced.(Report)
Author: Zaherawati Zakaria
Publication:Journal of Social Sciences (Magazine/Journal)
Date: April 1, 2011
Publisher: Science Publications
Volume: 7 Issue: 2 Page: 265(6)

Article Type: Report

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