Practitioner's Guide to Service Change Management (USMBOK Practitioner Series, Volume 1)
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Book Details
Author(s)
Ian M. Clayton
Publisher
Service Management 101
ISBN / ASIN
B005E2JRL2
ISBN-13
978B005E2JRL5
Marketplace
France 🇫🇷
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Description
This guide is intended to act as a practitioner's reference for professionals developing practices to manage changes as they relate to products and services. This book is an ideal starting point for the design of change management standard operating procedures in any service organization.
