Creating a motivated workforce: how organizations can enhance and develop public service motivation (PSM).: An article from: Public Personnel Management

This digital document is an article from Public Personnel Management, published by International Personnel Management Association on September 22, 2011. The length of the article is 11573 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

From the author: The impact of organizational action on the enhancement and development of public service motivation (PSM) was explored through interviews with mid-level managers at two federal agencies. Participants expressed substantial individual variation in their initial reasons for pursuing government employment, with a large majority citing pragmatic reasons rather then the altruistic ones PSM research might indicate. However, individuals' conceptions of public service motivation are dynamic over time and change as those individuals move through organizational levels and positions. This research was undertaken in response to the call for more investigation into the practical implications of PSM for public employers, and results indicate that organizations can have a distinct impact on the development and framing of employees' public service motivation.

Citation Details
Title: Creating a motivated workforce: how organizations can enhance and develop public service motivation (PSM).
Author: Willow S. Jacobson
Publication:Public Personnel Management (Magazine/Journal)
Date: September 22, 2011
Publisher: International Personnel Management Association
Volume: 40 Issue: 3 Page: 215(24)

Distributed by Gale, a part of Cengage Learning