The Public Sector Manager (Essential Skills for the Public Sector)

This book focuses on the skills and knowledge a public sector manager should have, including key attributes; customer focus; management techniques; decision making; value for money; quality service provision; and entrepreneurship. The style of the book encourages self-development and continuous improvement.

The contents include:
The Public Sector Manager Skill Base
Developing a Customer Focus
General Management Techniques
Understanding Supply and Demand
The Public Sector Entrepreneur