On order ... better call centers for citizens.(CUSTOMER SERVICE): An article from: The Public Manager

This digital document is an article from The Public Manager, published by American Society for Training & Development, Inc. on September 22, 2011. The length of the article is 1982 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: On order ... better call centers for citizens.(CUSTOMER SERVICE)
Author: Wendi Pomerance Brick
Publication:The Public Manager (Magazine/Journal)
Date: September 22, 2011
Publisher: American Society for Training & Development, Inc.
Volume: 40 Issue: 3 Page: 35(4)

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