Implementation Effectiveness Handbook

Contents of this book include a discussion of each of the Critical Success Factors for effective implementation. These focus on the Organization (Define Success, Assess Organizational Environment), the Employee (Manage Risk and Resistance, Rewards and Consequences, Employee Engagement) and Sustainability (Communicate, Monitor and Sustain). Additionally, you will be exposed to a plethora of both blank and sample tools used in conjunction with these Critical Success Factors. A popular seller at the 2011 ODN Conference, the Implementation Effectiveness Handbook is informative, yet fits in your pocket and is a must have for any change practitioner!