2012 - The year the contact center dies.(Story Package): An article from: Customer Interaction Solutions

This digital document is an article from Customer Interaction Solutions, published by Technology Marketing Corporation on April 1, 2012. The length of the article is 1030 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: 2012 - The year the contact center dies.(Story Package)
Author: Scott Kolman
Publication:Customer Interaction Solutions (Magazine/Journal)
Date: April 1, 2012
Publisher: Technology Marketing Corporation
Volume: 30 Issue: 10 Page: 6(2)

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