How to talk to your staff (Boss Talk Book 2)

Building good relationships with staff can save the manager and the company both time and money. But doing it successfully is tricky. When they're done right, the coaching, counseling, and disciplining of employees are all pathways to a productive and harmonious workplace. But how? This book offers the manager a series of quick and easy pointers for getting off on the right foot and saving a lot of grief later. Contains case studies and exercises to hone your own talking skills and get you asking the right questions. Author and consultant Terry Barker has traveled the world as an independent consultant and lecturer in the field of leadership communications skills for the past 25 years, and offers his own insights in this unique series of books.