Stop Arguing: Easy Conflict Resolution for Couples

With this simple, four-step process, couples can stop arguing and start reaching agreements. The author describes how to bring up a problem, how to listen, how to ask questions for clarification, and how to ask the one question that will lead to a search for solutions. The exact words to say are included in sample dialogs throughout the book. Readers will also learn what not to say to avoid confrontation pitfalls, as well as how to render a sincere apology.