Stop Arguing & Start Working: 6 Steps to Being Confident, Calm and Capable During Difficult Conversations at Work
Book Details
Author(s)Kathleen Bartle
ISBN / ASINB00C113OQS
ISBN-13978B00C113OQ9
Sales Rank1,141,265
MarketplaceUnited States 🇺🇸
Description
Facing a difficult, even scary conversation with a team-mate, boss or subordinate? Wondering how to avoid making this worse?
Discover the secrets to preparing for difficult conversations that calm you down and put you in control.
Ever been terrified to talk to your boss? Have you ever silently suffered because you were scared to confront a work colleague that drove you crazy? Have you ever settled for less because you weren’t able to stand up for yourself?
There are two choices you have:
avoiding it which will make the situation much, MUCH worse.
or...
preparing for that conversation in a way that will make things much better.
I’ve been perfecting my “difficult conversation” technique for over 20 years.
My name is Kathleen Bartle. I’m a strategic consultant on workplace conflict to executives worldwide for more than 20 years. Whether it has been bullying, abrasive behaviors, or basic interpersonal workplace conflicts, I can tell you that my six-step system is field-tested and proven to prepare you for that difficult conversation and create solutions from it.
How Your Fear Instinct Works Against You
Trust me, I know that difficult conversation you have been avoiding feels like “life or death.” What I found in my years of research and experience is that your brain is wired to feel that way.
It IS possible to bypass this fear and leave that powerful instinct behind...IF you know how to prepare correctly.
In fact, you can be CONFIDENT, CALM, CAPABLE, and accomplish much more than you thought possible.
My System Works
I’ve seen it all, and I know my system works. And the companies I work with know it works, too. By implementing my strategies, they’ve improved productivity, retained key personnel, improved morale, and decreased the high costs associated with workplace conflict.
And those people that practice my strategies with difficult conversations have reduced or eliminated their fear and anxiety, increased their confidence, and put themselves back in control in creating the solutions they desire.
The Benefits of My System
You can say what you want to say, clearly and confidently.
You can get what you want and need because you asked for it clearly and confidently.
And my six-step system will teach you how to do just that. You’ll learn:
To BUILD your confidence and control your anxiety. My system will teach you how to control your “fight or flight” mechanism that runs your brain and take you past the fear that’s getting in your way.
How to practice your state of BEing. So much advice tells you what to DO, instead of how to BE. My system will start from the inside out, starting with how to consciously control your state of BEing.
To CHOOSE the right issue to discuss. I’ll take you through techniques to narrow down the issue you really need to talk about to be effective, so you won’t get sidetracked or ambushed.
The RIGHT way to say what you want to say. I’ll show you how to plan effectively so you design a conversation where you know exactly what to say.
HOW to DECIDE how you want to say it. The same set of words can mean something completely different depending on the intention. Learn to control the message by consciously controlling how you are being.
HOW to be LOGICAL instead of emotional. My system will take teach you how to stick to a logical track that will take you to the solution, and not get sidetracked by creeping anxiety or other powerful emotions.
HOW to LISTEN with patience. My system will train you to deliver your message while at the same time making space for you to take in what the other person has to say.
HOW to ACHIEVE a positive outcome for that difficult conversation. I’ll demonstrate how you can have a positive outcome, no matter what the other person says or does.
If you are tired of being overwhelmed with anxiety and fear when you don’t know what to say at work, and you are ready to get what you want, then it’s time to take control now.
Discover the secrets to preparing for difficult conversations that calm you down and put you in control.
Ever been terrified to talk to your boss? Have you ever silently suffered because you were scared to confront a work colleague that drove you crazy? Have you ever settled for less because you weren’t able to stand up for yourself?
There are two choices you have:
avoiding it which will make the situation much, MUCH worse.
or...
preparing for that conversation in a way that will make things much better.
I’ve been perfecting my “difficult conversation” technique for over 20 years.
My name is Kathleen Bartle. I’m a strategic consultant on workplace conflict to executives worldwide for more than 20 years. Whether it has been bullying, abrasive behaviors, or basic interpersonal workplace conflicts, I can tell you that my six-step system is field-tested and proven to prepare you for that difficult conversation and create solutions from it.
How Your Fear Instinct Works Against You
Trust me, I know that difficult conversation you have been avoiding feels like “life or death.” What I found in my years of research and experience is that your brain is wired to feel that way.
It IS possible to bypass this fear and leave that powerful instinct behind...IF you know how to prepare correctly.
In fact, you can be CONFIDENT, CALM, CAPABLE, and accomplish much more than you thought possible.
My System Works
I’ve seen it all, and I know my system works. And the companies I work with know it works, too. By implementing my strategies, they’ve improved productivity, retained key personnel, improved morale, and decreased the high costs associated with workplace conflict.
And those people that practice my strategies with difficult conversations have reduced or eliminated their fear and anxiety, increased their confidence, and put themselves back in control in creating the solutions they desire.
The Benefits of My System
You can say what you want to say, clearly and confidently.
You can get what you want and need because you asked for it clearly and confidently.
And my six-step system will teach you how to do just that. You’ll learn:
To BUILD your confidence and control your anxiety. My system will teach you how to control your “fight or flight” mechanism that runs your brain and take you past the fear that’s getting in your way.
How to practice your state of BEing. So much advice tells you what to DO, instead of how to BE. My system will start from the inside out, starting with how to consciously control your state of BEing.
To CHOOSE the right issue to discuss. I’ll take you through techniques to narrow down the issue you really need to talk about to be effective, so you won’t get sidetracked or ambushed.
The RIGHT way to say what you want to say. I’ll show you how to plan effectively so you design a conversation where you know exactly what to say.
HOW to DECIDE how you want to say it. The same set of words can mean something completely different depending on the intention. Learn to control the message by consciously controlling how you are being.
HOW to be LOGICAL instead of emotional. My system will take teach you how to stick to a logical track that will take you to the solution, and not get sidetracked by creeping anxiety or other powerful emotions.
HOW to LISTEN with patience. My system will train you to deliver your message while at the same time making space for you to take in what the other person has to say.
HOW to ACHIEVE a positive outcome for that difficult conversation. I’ll demonstrate how you can have a positive outcome, no matter what the other person says or does.
If you are tired of being overwhelmed with anxiety and fear when you don’t know what to say at work, and you are ready to get what you want, then it’s time to take control now.
