Troubleshooting (CEDIA ELECTRONIC SYSTEMS TECHNICAL REFERENCE MANUAL Book 14)
Description
In this chapter, troubleshooting is defined as the use of a logical, systematic process to efficiently and accurately diagnose and repair electronic system failures.
Troubleshooting, like most other forms of problem solving, may have more than one path that can lead to a correct solution. Defining a troubleshooting methodology and sticking to it will ease frustration and increase productivity. This chapter will define a few troubleshooting methods and recommended practices to keep the customer experience positive.
The home technology sector is growing, according to CEDIA’s 2012 Benchmarking Survey, the typical home technology professional company expected staff levels to increase by 10% by the end of 2012. The CEDIA Technical Reference Manual can help prepare you for a career in home technology. Visit www.cedia.net to learn more about the industry.
Troubleshooting, like most other forms of problem solving, may have more than one path that can lead to a correct solution. Defining a troubleshooting methodology and sticking to it will ease frustration and increase productivity. This chapter will define a few troubleshooting methods and recommended practices to keep the customer experience positive.
The home technology sector is growing, according to CEDIA’s 2012 Benchmarking Survey, the typical home technology professional company expected staff levels to increase by 10% by the end of 2012. The CEDIA Technical Reference Manual can help prepare you for a career in home technology. Visit www.cedia.net to learn more about the industry.
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