It's All About the Client: Business Etiquette In the Hairdressing Industry

“It’s All About the Client” is a no-nonsense and common sense guide to successfully operating a hairdressing salon. This book will become your “go-to” source of information and advice for staff training, to ensure the highest level of customer service in your salon, which of course leads to excellent customer retention.
Success in the hairdressing industry does not rest solely on your skill with a pair of scissors. You will also need excellent business practices and an understanding of “salon etiquette”. Whether you are an established salon owner, or looking to start your own business in hairdressing, the easy to follow tips in this book, gathered from decades of the author’s experience, will help you build and maintain a successful business.