The Zappos Business Model - Culture, Shoes, Training, And Culture Change
Price not available for France
You can still browse on Amazon. Try another country above.
Book Details
Author(s)
Wealth Publishing
Publisher
Wealth Publishing
ISBN / ASIN
B00QH2G0Y0
ISBN-13
978B00QH2G0Y0
Marketplace
France 🇫🇷
Ratings & Reviews
No reviews yet — be the first!
No reviews yet.
Description
Brand - “At Zappos.com, we decided a long time ago that we didn't want our brand to be just about shoes, or clothing, or even online retailing.â€
Costs - Save on labor costs by scheduling only needed staff.
Users - A User Experience Manager
Convenience - Convenience and world-class customer service
Problem Solving - “We are always looking for new ways to make things better for our customers, so you will always have lots of interesting problems to solve.â€
Niche - “It began to serve many niche shoe markets, including narrow, wide, or hard-to-find sizes, as well as American-made and vegan shoes.â€
Segments - “The Zappos Segmentation Strategy. (1) have wide selection of shoes (2) shop online in the convenience of their home (3) receive guarantee of quick delivery "
Diversity - Embrace diversity in thoughts, opinions, and backgrounds
Costs - Save on labor costs by scheduling only needed staff.
Users - A User Experience Manager
Convenience - Convenience and world-class customer service
Problem Solving - “We are always looking for new ways to make things better for our customers, so you will always have lots of interesting problems to solve.â€
Niche - “It began to serve many niche shoe markets, including narrow, wide, or hard-to-find sizes, as well as American-made and vegan shoes.â€
Segments - “The Zappos Segmentation Strategy. (1) have wide selection of shoes (2) shop online in the convenience of their home (3) receive guarantee of quick delivery "
Diversity - Embrace diversity in thoughts, opinions, and backgrounds
