![By Lori Bocklund Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, O [Paperback]](https://www.ebooknetworking.net/books/B00/RWS/bigB00RWSCNWG.jpg)
By Lori Bocklund Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, O [Paperback]
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