Difficult People: The 10 Most Difficult People You Will Meet and How to Handle Them with Grace, Poise and Determination (Dealing with Difficult People, ... Difficult People, Difficult People at Work)
Book Details
Author(s)Sally Bennett
PublisherGeneva Publishing
ISBN / ASINB00XKS247G
ISBN-13978B00XKS2471
Sales Rank92,449
MarketplaceUnited States 🇺🇸
Description
Imagine how it would feel to be in complete control of the situation every time you interact with a difficult person.
In this delightful book, Sally Bennett offers a remarkably thoughtful, friendly, and practical guide to handling difficult people with grace, poise, and determination.
You will learn how to handle:
- The know-it-all
- The captain of the debate team
- The empty chair
- The neighborhood diva
- The blamer
- The waffler
- The trouble maker
- The anchor
- The control freak
- The critic
