Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management) 1st edition by Woodruff, Robert B., Gardial, Sarah F. (1996) Paperback Buy on Amazon
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Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality Management) 1st edition by Woodruff, Robert B., Gardial, Sarah F. (1996) Paperback

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Book Details
Publisher Wiley
ISBN / ASIN B00ZY8GUWU
ISBN-13 978B00ZY8GUW4
Marketplace France 🇫🇷
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1st edition
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